Responsibilities:
Assist in the day to day operations of the ticket office.
Provide exceptional customer service.
Learning, operating and troubleshooting various aspects of the RedHawks ticket office operations, as well as understanding all ticket packages (individual tickets, season tickets, groups, birthdays, etc.).
Processing ticket orders via window sales, telephone sales and online ticket orders; posting payments and ensuring delivery/pick-up.
Process daily audits of ticket sales, balancing all monetary transactions.
Help operate ticket window for game night sales, as well as the Will Call window.
Assist in supervising ticket taker operations on game nights.
Work closely with Group Sales Coordinator to generate leads, coordinate group events, service clients, and process group event orders.
Cheer/dance/clap during game to keep crowd excited and into the game
Assist promotions department in game-to-game operations and pre-game set up
Prepare playground games/props for each game
Assist with execution of on-field events
o Explaining game to contestants (children and adults)
o Making sure all game day props are working
Help execute mascot/player appearances in the area
Maintain our mascot’s social media platforms (Facebook, Twitter, etc.) daily
Assist with coordinating sponsor events at game
Qualifications:
Ability to function in fast-paced environment, handle multiple projects, meet deadlines, demonstrate excellent follow-through and have an understanding of appropriate business etiquette.
Ability to work in a team setting while maintaining a positive attitude.
Must be willing to work extended hours
Must be able to work nights and weekends and able to commit to the entire RedHawks season (May-September).
Strong verbal and written communications skills, well organized and strong computer knowledge.
Must be outgoing.
Location: Fargo, ND
Country: USA, State: North Dakota, City: Fargo, Company: Jobs In Sports.
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