Customer Support Engineer at Fargo

Customer Support Engineer

Loyalty Builders is changing the face of direct marketing, and were hiring an Customer Support Engineer for our Fargo ND office to join our team. Were looking for someone who is

--Coachable, b/c we have a lot to teach you

--Passionate, b/c you need to be dedicated to challenging work on the frontiers of direct marketing

--Articulate and honest, b/c you are working side by side with our customers

--Resourceful, b/c our customers will be relying on you for help in a tough business environment

Heres the full job description and requirements:

Job description

First point of contact for customers needing assistance w/ Longbow (chat, email, and phone)

Longbow customer training

Quality Assurance testing for new Longbow releases

Technical sales support

Salary

Starting at $40k annual plus benefits, with higher pay for more qualified applicants

Education

College degree preferred

Experience

2 or more years in a customer support role

Software support experience and a technical background are a plus

Location

Downtown Fargo ND

Company description

Loyalty Builders is a marketing services company founded in 1999 to help companies gain more revenue from their existing customers

Our flagship product, Longbow 2.0, is the first cloud-based SaaS solution for individualized marketing

Visit our website at www.loyaltybuilders.com for more information

Apply in writing toHR@loyaltybuilders.com

Include a cover letter telling us why you are a good fit for this position.

Country: USA, State: North Dakota, City: Fargo, Company: Loyalty Builders Inc.