CUSTOMER SERVICE REPRESENTATIVES at Fargo

Job Description

Skills/Qualifications: Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking.

• Effective communication in English (Written and Oral)
• Answer inquiries by clarifying desired information; researching, locating, and providing information.
• Fulfill requests by clarifying desired information; completing transactions; forwarding requests.
• Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Job Requirements

Skills/Qualifications: Verbal Communication, Phone Skills, Listening, Data Entry Skills, People Skills, Informing, Customer Focus, Customer Service, Attention to Detail, Professionalism, Multi-tasking.

• Effective communication in English (Written and Oral)
• Answer inquiries by clarifying desired information; researching, locating, and providing information.
• Fulfill requests by clarifying desired information; completing transactions; forwarding requests.
• Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Country: USA, State: North Dakota, City: Fargo, Company: Tech Mahindra.