Customer Service Clerk at Fargo

Job Description

Dairy Farmers of America is all about milk and the 16,000 dairy farm members who produce it. We are proud to be a cooperative, owned and operated by the dairy farmers whom we serve. We are one of the countrys most diversified U.S. manufacturers of dairy products, food components and ingredients. We are a leader in formulating and packaging shelf-stable dairy products in can and glass. We are one of the most vertically-integrated and future-focused co-op and food companies in the industry. We are an organization with over 4,000 employees. We are DFA-the premium provider of market opportunities for farmers and a value-added supplier of innovative dairy products and food components for customers around the world. Provides a high level of customer service with a clear understanding of the order-to-cash process. Performs tasks to assure daily and periodic transactions are entered and maintained on a timely and accurate basis. Verifies daily check-off sheets to ensure that all required orders are entered in the system. Accurately processes all documents related to billing including credits, delivery confirmations, etc. Communicates with customers to investigate and resolve discrepancies in the order-to-cash process. Maintains files for all order-to-cash transactions and their supporting documents. Acts as vacation relief for other positions throughout the office.

Job Requirements

- High school education or equivalent experience plus one year of related order-to-cash experience is required. One year of post-secondary education with emphasis on business and/or accounting-related discipline is preferred. Strong Customer Service, mathematical and 10-key skills. Working knowledge of PC and software applications.
Country: USA, State: North Dakota, City: Fargo, Company: Dairy Farmers of America.