Description
As a part of the Tenet and Catholic Health Initiatives family, Conifer Health Solutions is a leading healthcare business process management services provider working to improve operational performance for more than 600 clients so they can support financial improvement, enhance the patient experience, and drive value-based performance. Through our revenue cycle management, patient communication s, and value-based care solutions, we empower healthcare decision makershospitals, health systems, physicians, self-insured employers, and payersto better connect every point of care and wellness management. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
Conifer Health Solutions is currently hiring for a HIM Specialist - HIM Specialist - Full Time Days at Carrington Health Care in Carrington, ND
General Summary
Job emphasis is placed on those duties associated with all aspects of clerical duties in the Health Records Information Department: Assembly and analysis of all patient record types, confidentiality and release of patient information, retrieval and re-filing of all patient records, birth certificate processing, transcribed report processing and physician record completion assistance.
Principal Duties and Responsibilities
ESSENTIAL FUNCTIONS - ALL AREAS:
- Greets and assists patients, visitors and ancillary personnel entering the department;
- Maintains public relations with all customers entering the department;
- Answers requests for medical records;
- Files records in permanent files/designated areas;
- Obtains necessary patient medical record reports from other hospitals, physician offices and ancillary departments when necessary to complete the medical record or assist in patient care;
- Answers incoming calls in a prompt and professional manner, routing all calls to their appropriate destination;
- Enhances the department services through the efficient and effective exchange of ideas and information with others;
- Communicates in a professional and tactful manner, maintaining confidentiality at all times;
- Conveys customer dissatisfaction to supervisor immediately;
- Assists patients in completing the release of information authorization;
- Notifies supervisor of supplies needed and equipment repairs needed;
- Adjusts, files records and shift files appropriately to allow for the filing of records;
- Changes, as appropriate, the medical record number on patients records; notifies appropriate personnel of any change; integrates health records with existing files;
- Performs filing as required;
- Keeps the department visibly neat;
- Cross trains in all clerical areas to assist in coverage as needed;
- Performs all assigned work as required;
- Retrieves records for the Emergency Department, nursing units and other patient care areas including photocopies of pertinent parts of incomplete records or those on microfilm;
- Verifies admit/discharge dates for physician offices/insurance companies;
- Retrieves medical records for quality assurance studies, research, regulatory reimbursement agencies, medical staff committees, peer review activities, ancillary departments, and physician offices;
- This person must be able to calmly and effectively train physicians on the electronic system and must answer questions.
Qualifications
KNOWLEDGE, SKILLS, ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to communicate professionally with physician and other clinical staff regarding chart completion requirements.
- Experience in an electronic record environment preferred.
- Ability to problem solve/think creatively.
- Strong interpersonal and communication skills.
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience required to perform the job.
- High school diploma or equivalent
- Minimum of 2-3 years business office or related HIM experience preferred.
Country: USA, State: North Dakota, City: Carrington, Company: Conifer Health Solution.
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