JOB SUMMARY:
The Indian Health Service (IHS) is the principal federal health care provider and health advocate for American Indians and Alaska Natives (AI/AN). The IHS goal is to raise Indian health status to the highest possible level. IHS provides leadership and direction to programs and activities designed to improve health outcomes to over 1.9 million AI/AN through a system of IHS, Tribal and Urban operated facilities and programs.
For information on the IHS visit IHS.GOV
The IHS is required by law to give absolute preference to qualified applicants who meet the Secretary of the Interiors definition of Indian for appointment to vacancies within the IHS in accordance with established IHS policy as outlined in the Indian Health Manual Part 7, Chapter 3. The IHS is an Equal Opportunity Employer.
ORGANIZATIONAL LOCATION: Department of Health & Human Services (HHS), Indian Health Services (IHS), Northern Plains Region, Aberdeen Area, PHS Indian Health Care Facility, Division of Contract Health, Fort Totten, North Dakota.
Fort Totten, ND United States 1 vacancy
- SALARY RANGE: $31,315.00 - $45,376.00 (Annually)
- PROMOTION POTENTIAL: 06
- IS TRAVEL REQUIRED: YES--Occasional travel may be required.
- IS POSITION COVERED BY (PL 101-306): YES--See under "How-to-Apply" section of this vacancy for link.
- IS HOUSING AVAILABLE: NO
- IS THIS A BARGAINING UNIT: YES
- IS THIS A SUPERVISORY POSITION: NO
See http://www.ihs.gov/jobsatihs/ for more details.
KEY REQUIREMENTS
- U.S. Citizenship is required
- Investigation, which will include a fingerprint check.
- If applicable-Selective Service registration (Males born after 12/31/59)
- The selected applicant will be subject to a pre-employment background
DUTIES:Back to top
MAJOR DUTIES: This position is organizationally located in the Contract Health Services (CHS) Branch of the Fort Totten IHS Clinic. The function of the CHS Branch is to manage a Contact Health Delivery System. The purpose of this position is to provide support and technical assistance to specialists in the provision of Contract Health care to Indian beneficiaries.
· Determines patient eligibility as a prerequisite to the authorization of funds. Participates in the decision-making process for the provision or denial of payment for services based upon eligibility criteria. Experience with proper processing requirements including forms, authorization documents and standard correspondence.
· Makes patient transportation arrangements subject to regulations regarding purchases and the limitation of authorized funds. Insures that authorizations processed comply with established priority for services.
· Provides information via telephone, or written communication on personal inquiries regarding such matters as payment of outstanding charges or eligibility questions. Insures the maintenance of strict confidentiality in the processing of all inquiries.
· Handles incoming calls/patients/visitors in a respectful professional manner; Ability to communicate both orally, in writing or in person; working well with co-workers and customers; a working knowledge of Privacy and confidentiality considerations HIPPAS rules, regulations and/or policies.
· Performs other position related duties as assigned.
QUALIFICATIONS REQUIRED:Back to top
To qualify for this position, your resume must reflect sufficient experience and/or education, to perform the duties of the position for which you are applying. Your resume is key in evaluating your experience, as they relate to this position. Therefore, we encourage you to be clear and specific when describing your work experience.
BASIC REQUIREMENT(S):
INDIVIDUAL OCCUPATIONAL REQUIREMENTS
· GS-05: One (1) year of specialized experience equivalent to at least GS-04 grade level; OR, Four (4) years above high school.
· GS-06: One (1) year of specialized experience equivalent to at least GS-05 grade level.
NOTE: Equivalent combinations of education and experience are qualifying for all grade levels and positions for which both education and experience are acceptable.
SPECIALIZED EXPERIENCE: Experience that equipped the applicant with the particular knowledge, skills, and abilities (KSAs) to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level.
SPECIALIZED EXPERIENCE DEFIND:
For GS-05: Experience to type proficiently using knowledge of word processing, software computers or other automated office equipment. Experience working with the following Microsoft Office suite of product:
o WORD – word processing
o EXCEL – Data analysis and reporting (Charts)
o Outlook – email correspondence, internal scheduling (calendar) and resource management
Experience maintaining patient confidentiality: Knowledge and ability of patient privacy and confidentiality considerations in accordance with (HIPAA) Health Insurance Portability and Accountability Act regulations.
Experience receiving and directing patients/visitors; experience answering questions and giving referring customers as needed. Experience in preparing appropriate referral/transfer forms; making arrangements coordinating transportation of patients.
For GS-06: Experience to type proficiently using knowledge of word processing, software computers or other automated office equipment. Experience working with the following Microsoft Office suite of product:
o WORD – word processing
o EXCEL – Data analysis and reporting (Charts)
o Outlook – email correspondence, internal scheduling (calendar) and resource management
o ICD-9 Coding and medical terminology
o Preparing purchasing orders for in-patient & out-patient supplies.
Experience maintaining patient confidentiality: Knowledge and ability of patient privacy and confidentiality considerations in accordance with (HIPAA) Health Insurance Portability and Accountability Act regulations.
Experience receiving and directing patients/visitors; experience answering questions and giving referring customers as needed. Experience in preparing appropriate referral/transfer forms; making arrangements coordinating transportation of patients.
Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).
NOTE: Your education may be used to substitute specific work requirements / experience. Your education and work experience MAY be combined to meet the qualification requirements of this position. IF selected and you are qualified based on education you MUST provide an official transcript. (SEE QUALIFICATIONS)
You must meet the requirements of the job by 11:59 pm EST on this closing date: Thursday, September 12, 2013
HOW YOU WILL BE EVALUATED:
You will be rated based on the information provided in your resume (your resume must state specific duties that relate to this position ) and your responses to the assessment questions will be evaluated against the duties you provided in your resume, along with your submitted documentation to determine your ability to demonstrate the following:
· Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.
· Medical Terminology & Concepts: Knowledge of common medical terminology sufficient to refer applicants to appropriate resources and determine eligibility.
· Evaluations: Ability to review documentation and determine program and/or resource eligibility based on established requirements; Ability to review various documents and identify missing information.
You will receive a numeric rating based on your responses to the Assessment questions. If after reviewing your resume and responses to the assessment questions, a determination is made that you have overstated your qualifications and/or experience, you may lose consideration.
The following links below provide information on how you may be eligible for various hiring authorities. If you are a Veteran, qualified CTAP and ICTAP eligible, or an individual with a disability, please refer to the following links below for additional guidance:
- Veterans , i.e. (VEOA, VRA, and 30% or more disabled)
- Career Transitional Assistance Program (CTAP )
- Interagency Transitional Assistance Program (ICTAP)
- Schedule A Appointments for the Disabled
Click here to view vacancy questions: View Assessment Questions. All documents above MUST be received by 11:59 (Eastern Standard Time) of the closing date of, Thursday, September 12, 2013, to be considered.
Country: USA,
State: North Dakota,
City: Fort Totten,
Company: Indian Health Service.
