Job Description
Overview:Our stores are where the ultimate magic of Macys comes to life, and our Retail Sales Associates are vital to delivering customer service that offers a distinctive shopping experience and drives sales results.This Macys location utilizes an innovative way of planning work schedules. The My Schedule Plus system allows an associate to participate in the creation of his/her own work schedule by managing availability and setting preferences for work by selecting a scheduling "option." This enables our associates to address the amount of flexibility needed to meet both personal and work obligations.The Part Time "Option 5" schedule selection allows the maximum amount of scheduling flexibility in a retail schedule."Option 5" Sales Associates are:- Scheduled for one to two shifts per week, based on their availability- Able to pick up additional shifts each week using our self-select tool- Able to maintain work-life balance by designating three non-event selling days per month as "unavailable" to work- Enjoy a retail discount of up to 20% on their purchases- Eligible for paid time off and other benefits if minimum hours requirements are met- Typically available to work when our business needs are the greatest, including Friday nights, weekends, holidays, and big eventsDetails on My Schedule Plus and "Option 5" are described during the interview process.Key Accountabilities:While all positions within Macys require working as part of a team to meet department and store objectives, your individual responsibilities as a Retail Sales Associate may include:- Greet and make a connection with each customer; actively listen to determine his/her needs and present options to meet those needs- Utilize product knowledge and selling skills to build repeat business and create a lasting positive impression of you, your store, and Macys- Maintain selling floor, stock areas, and fitting rooms where applicable to present a clean, neat, and easy to shop environment- Follow all Loss Prevention and safety procedures- Perform other duties as requiredSkills Summary:- Previous retail sales experience preferred, but not required- Goal-oriented, with a desire to meet and exceed sales, customer service, and loyalty program standards- Ability to work as a team player in a fast-paced environment, handling multiple priorities and quickly learning new procedures- Ability to communicate effectively with customers, peers, and management- Ability to work a flexible retail schedule including evening, weekend and key shopping eventsMacys is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.Job Requirements
See overview.Country: USA, State: North Dakota, City: Fargo, Company: Macy's.
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